Multi-Year Accessibility Plan Template

This 2014-21 accessibility plan outlines the policies and actions that CTS Canadian Career College and Modern College of Hairstyling and Esthetics will put in place to improve opportunities for people with disabilities

Statement of Commitment

CTS Canadian Career College and Modern College of Hairstyling and Esthetics are committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

Accessible Emergency Information

CTS Canadian Career College and Modern College of Hairstyling and Esthetics are committed to providing the customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.

Training

CTS Canadian Career College and Modern College of Hairstyling and Esthetics will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.

CTS Canadian Career College and Modern College of Hairstyling and Esthetics will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessible laws by January 1, 2015.

  • Provide all existing staff and volunteers with online training modules on the Customer Service Standard (January 1, 2012)
  • Provide all existing staff and volunteers with online training modules on the Integrated Accessibility Standards (January 1, 2015)
  • Provide all instructional staff with training on online training on universal design and accessibility in the classroom (January 1, 2015)

CTS Canadian Career College and Modern College of Hairstyling and Esthetics will provide all aforementioned training to new staff as they are hired to ensure they are provided with the training needed to meet Ontario’s accessible laws.

Information and Communications

CTS Canadian Career College and Modern College of Hairstyling and Esthetics are committed to meeting the communication needs of people with disabilities. CTS Canadian Career College and Modern College of Hairstyling and Esthetics do not have any new websites that will be launched prior to January 1, 2014. However, we will take the following steps to make ensure existing feedback processes are accessible to people with disabilities upon request by January 1, 2015.

  • Post an option on the website for providing feedback;
  • List the email address and phone number for providing feedback on the website.

Additionally, will take the following steps to make sure all publicly available information is made accessible upon request by January 1, 2016.

  • Provide information in alternate formats upon request;
  • Work to make as much of the content accessible as possible before the 2021 deadline.

Finally, they will take the following steps to make all existing websites and content conform with WCAG 2.0, Level A by January 1, 2021.

  • Hire an web designer to assess the websites against the WCAG 2.0, Level A standards.
  • Develop a plan for updating any necessary components of its websites and content.
  • Implement all changes.
  • Continually monitor the websites by providing avenues for feedback.

Employment

CTS Canadian Career College and Modern College of Hairstyling and Esthetics are committed to fair and accessible employment practices. We will take the following steps to notify the public and staff that, when requested, will accommodate people with disabilities during the recruitment and assessment processes and when people are hired.

  • All job advertisements will state that accommodations will be made for people with disabilities.
  • Staff will be trained to provide job advertisements in alternate formats upon request.

CTS Canadian Career College and Modern College of Hairstyling and Esthetics will take the following steps to develop and put in place a process for developing individual accommodation plans and return-to-work policies for employees that have been absent due to a disability.

  • Create a policy and procedure to be included in the Employee and Instructor Handbooks to explain the process.

We will take the following steps to ensure the accessibility needs of employees with disabilities are taken into account if CTS Canadian Career College and Modern College of Hairstyling and Esthetics are using performance management, career development and redeployment processes.

  • Ensure respective management or staff conducting such performance management, career development or redeployment processes are aware of the need to take accessibility needs and standards into account.
  • Document such processes using College forms.

CTS Canadian Career College and Modern College of Hairstyling and Esthetics will take the following steps to prevent and remove other accessibility barriers identified.

  • Assess the individual needs of staff on a case by case basis and develop an accommodations plan to meet any specific needs.

Design of Public Spaces

CTS Canadian Career College and Modern College of Hairstyling and Esthetics will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces. Public spaces include:

  • Outdoor public eating areas like rest stops or picnic areas
  • Outdoor paths of travel, like sidewalks, ramps, stairs, curb ramps, rest areas and accessible pedestrian signals
  • Accessible off street parking
  • Service-related elements like service counters, fixed queuing lines and waiting areas

CTS Canadian Career College and Modern College of Hairstyling and Esthetics will put the following procedures in place to prevent service disruptions to its accessible parts of its public spaces.

  • Conduct regular maintenance and inspections.
  • Perform construction or repairs in a timely manner and/or after hours.

In the event of a service disruption, we will notify the public of the service disruption and alternatives available.

Training for Students

CTS Canadian Career College and Modern College of Hairstyling and Esthetics will incorporate AODA content into program curriculum by January 1, 2016.

For More Information

For more information on this accessibility plan, please contact the respective campus.

 

Email: [email protected]

Accessible formats of this document are available free upon request by contacting us through any of the contact options above, as well as in person or in writing via mail at the following addresses. Written correspondence should be addressed to the attention of the Campus Director (for CTS Canadian Career College) and the Campus Coordinator (Modern College of Hairstyling and Esthetics).

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